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Covid-19

Frequently Asked Questions

I just placed an order. When will it arrive?

All orders ship from our facility within 24-48 hours. If you live within the continental US, we will ship your order through the US Postal Service. Unless there is an issue with your order, you should receive your order within five business days.

I have sensitive skin and/or dietary restrictions. Can I use your products?

All Ikaria Beauty products use clean, beneficial ingredients. Our products are free from the harsh chemicals or synthetic fillers found in many commercial products.

However, everybody is different. If you have concerns about our topical formulas, we recommend doing a small “patch test” on your arm or leg before applying to your face. And as with any dietary supplement, you may want to consult with your doctor beforehand.

Am I able to get a refund if I’m not satisfied with the product?

Absolutely! Because we’re confident in the quality of our products, we offer an unconditional, 90-day money-back guarantee. If you are not 100% satisfied with your purchase, all you have to do is send your product back for a full refund of your purchase price. To get started, just give our friendly customer service team a call at 1-888-308-0205 Mon-Fri 6AM-5PM PST, or Sat-Sun 6AM-4PM PST.

Do you offer free shipping?

Yes, we offer free shipping on all U.S. orders over $50.

My question wasn’t answered. How can I contact Ikaria Beauty?

You can email us at [email protected], or call us by phone at 1-888-308-0205.